Effective Date: 1 January 2026
1. Introduction Twenty-Two Bakery (operated by Einkorn PLT, LLP0032257-LGN) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit twentytwobakery.com.my or place an order with us.
2. Information We Collect We may collect the following information when you place an order or contact us:
- Full name
- Delivery address
- Phone number
- Email address
- Payment information (processed securely by Fiuu — we do not store your card details)
3. How We Use Your Information We use your information to:
- Process and fulfil your orders
- Arrange delivery via third-party courier (Lalamove)
- Contact you regarding your order status
- Respond to your enquiries
4. Third-Party Services We use the following third-party services which may process your data:
- Fiuu — payment processing
- Lalamove — delivery fulfilment
- Google Analytics — website analytics (anonymised)
We do not sell or share your personal data with any other third parties for marketing purposes.
5. Data Retention We retain your order information for a period of 7 years as required under Malaysian law for accounting and tax purposes.
6. Your Rights Under the Personal Data Protection Act 2010 (PDPA), you have the right to access, correct, or withdraw consent for the use of your personal data. To make a request, contact us at einkorn.plt@gmail.com.
7. Cookies Our website uses cookies to improve your browsing experience. You may disable cookies in your browser settings, though this may affect certain site functionality.
8. Contact For any privacy-related queries, please contact us at einkorn.plt@gmail.com.